Privacy Policy
Effective Date: May 3, 2026
Northline Operations respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you submit a request for HVAC services or otherwise contact us.
When you submit your information through our website, form, or other service request channel, we may collect:
Name
Phone number
City/location
Service details or message content
We use your information solely to:
Respond to your HVAC service inquiry
Coordinate appointment scheduling
Send follow-up messages related to your request
Provide customer support
By providing your phone number, you consent to receive SMS messages from Northline Operations related to your service request.
These messages may include:
Responses to your inquiry
Scheduling coordination
Follow-up communications
Message frequency varies. Message and data rates may apply.
You can opt out at any time by replying STOP. For assistance, reply HELP.
We do not sell, rent, or share your personal information with third parties for marketing purposes.
We may share your information with the HVAC service provider or contractor responsible for responding to your request so they can assist you.
We take reasonable measures to protect your information from unauthorized access, disclosure, or misuse.
If you have any questions about this Privacy Policy or your information, you may contact:
Northline Operations
Email: helpdesk@northlineoperations.co
Phone: 602-693-1486